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Finally get a tailored and efficient solution
Each business has specific requirements depending on its size and growth objectives. As manager, how would you like to enjoy a unique solution that adapts to your actual needs? Webtek’s team set up an all-inclusive package that gives you more than what the competition can offer.
Our prevention and surveillance services and IT management plan will give you everything you need to manage your data more securely, while enjoying a more effective computer park. What more can you ask for than an operational and optimal system that can help your team be more productive?
A truly efficient one-stop solution
Not only does our complete solution give you more bang for your buck, but it also allows you to enjoy peace of mind because we take care of all the maintenance and assistance work completely independently. It’s like having an in-house technician who’s always available and aware of the latest innovations.
With our personalized and courteous service, you and your team will enjoy unlimited interventions, at your office or remotely, to solve problems or answer any question you may have regarding the use of your IT management solutions.
Your package includes:
Remote control agent and management of certain tasks in the background
Remote equipment surveillance (servers AND workstations)
Structured management of critical and important security fixes
Management of the traditional antivirus suite
Customization of the web filter (with use reports if necessary)
Securement of the web gateway
Hosting of a deluxe spam filter
Management of your business continuity solution
Onsite and remote technological support
Level
1-2-3
Level
1-2-3
Management of special projects
Travel costs
*
Detailed documents and master plan (if necessary)
Various links with third-party suppliers if necessary
Detailed report on the condition of the computer park (if necessary)
Type of computer network care
Intermediary
Complete
Level of service (response time)
24 to 48 hours
with no guarantee
Preferred
guaranteed
Hourly rate for billable hours or special projects
Standard
Preferred
Monthly fees
Variables
Fixed
Emergency service outside normal business hours
User support outside normal business hours
N/D
* Billable at the
preferred rate
Email hosting service
Optional
Optional
Microsoft Office 365 license
Optional
Optional
Security plan +
Optional
Optional
* Some conditions may apply.
Need more security?
We created the Sécurité + option which, added to your package, allows you to enjoy an array of next-generation security tools. Our offer also includes the scanning of the dark web, which allows us to receive notifications if connection information linked to your business has been compromised.
All in all, this is an added bonus to protect your business even more efficiently against potential attacks that may be damaging.
Complete computer park care
You don’t need to worry anymore; our team has everything covered. With a guaranteed response time and quick problem resolution, you won’t need to worry that your computer equipment no longer meets your needs. We even liaise with other suppliers to help you focus on your business activities rather than on the management of your computer park.
We’re there to make sure you get the best possible service and effective tools that will be most useful for your business.
